Delivery

We hope that you're as excited to receive your order as we are! We don't like waiting for parcels (and we're sure you don't too) so we dispatch orders within 2 working days*. We deliver within the UK and the Isle of Man, and internationally to the USA Mainland. Unfortunately we are unable to deliver to countries within the EU due to EU cosmetic regulations after Brexit.

Delivery charges: UK and Isle of Man

 

Free Tracked 48 standard delivery when you spend over £45, or free Tracked 24 express delivery when you spend £100 or more!

If your order qualifies, free delivery will be automatically applied to your order so you don't need to do anything.

We use Royal Mail to deliver your orders. Here's an overview of our postage and packaging charges which are automatically calculated based on the weight of your parcel:

 

  • Tracked 48 (usually delivered in 2-4 business days) - up to 2kg: £4.25
  • Tracked 48 (usually delivered in business 2-4 days) - over 2kg: £7.60
  • Tracked 24 (usually delivered next business day) - up to 2kg: £5.09
  • Tracked 24 (usually delivered next business day) - over 2kg: £8.70
  • Royal Mail Special Delivery Guaranteed by 1pm - up to 1kg: £11.15
  • Royal Mail Special Delivery Guaranteed by 1pm - 1-2kg: £14.25

*Orders placed over a bank holiday weekend will be posted on the following Tuesday (after the bank holiday Monday). If we are away on holiday there will be a delay in dispatching your parcel - please take note of the date we resume delivery, this date will be displayed on the product pages and cart page on our website.  

**Please note delivery prices to the Isle of Man are the same as the UK, however delivery to the Isle of Man will take longer than the times stated above - typically 2-3 working days for Tracked 24, 3-5 working days for Tracked 48, and 2 working days for Royal Mail Special Delivery by 5.30pm.

International delivery charges: USA Mainland

We use Royal Mail International Tracked Service to deliver your parcel - this means that your parcel will be fully tracked to its delivery destination. We will ship your parcel within 2 working days of you placing the order, except in the following circumstances: Orders placed over a bank holiday weekend will be posted on the following Tuesday (after the bank holiday Monday). If we are away on holiday there will be a delay in dispatching your parcel - please take note of the date we resume delivery, this date will be displayed on the product pages and cart page on our website.  

  • Orders placed on our website will be charged in GBP
  • Delivery charges will be calculated automatically at the checkout, based on the weight of your order.
  • Parcels will be sent via Royal Mail International Tracked Service.
  • We are only able to send parcels up to 2kg in weight.
  • Royal Mail will aim to deliver your parcel in 5-7 working days, although this is not a guarantee.
  • Your parcel will be fully tracked to its delivery point, with online delivery information.
  • We will require your full address (not a PO Box (Post Office Box) address) and cell phone number to arrange delivery.
  • Additional charges beyond our control may be applicable to delivery costs after you have placed and paid for your order. In this case we will contact you to arrange further payment or refund your money if you prefer. Additionally, we reserve the right to cancel your order and refund your money if you do not agree to these additional charges.
  • Customs, tax and/or import duty fees may be payable by you once your parcel reaches its destination country. We have no control over these charges and are unable to estimate what these charges may be as fees, taxes and policies vary from state to state. We recommend that you find out what these charges may be before placing your order.

Here's an overview of our postage and packaging charges to the USA (mainland) which are based on the weight of your parcel:

  • Up to 500g - £14.75
  • 501g - 750g - £17.00
  • 751g - 1kg: £17.00
  • 1001g - 2kg - £20.70